Better understand how to interpret and read your billing statement.
About Statement Billing
RDC lists all charges, payments, and credits posted to your account on one monthly billing statement so you can see everything in one place.
Statements are post-paid, this means that after badges have shipped or charges occur a Statement is created to reflect the amount due.
If a full payment is not received for a Statement, the unpaid balance from the previous statement will carry over to the next month's statement, increasing the amount due.
How to Read your Statement
Previous Balance/Credit - Payments + New Charges/Credits = Amount Due
Carryover Balance
Example: The statement labeled as ADF3474 displays a balance of $1.00 that remains unpaid. Subsequently, in the following month, a new statement (AEE341) is generated with additional charges totaling $10.00. The Amount Due on Statement (AEE341) now shows $11.00, reflecting the combined balance from both statements.
Note: Only a breakdown of new charges will be listed on the current statement. Any unpaid balance or outstanding credit remaining at the close of the billing cycle will appear in the "Previous Balance" section. To view previous charges, review the statement on which the charge occurred.
