How do I remove or 'unassign' a dosimeter from a user?

If you need to change dosimeters or reassign a dosimeter that is already assigned, you will need to unassign it first!

Overview

Unassigning a dosimeter from a user breaks the connection between the user and the device, ending the dose record period when the final dosimeter read is taken with the mobile app.

Only when the dosimeter is in an unassigned state can it be assigned to a user.

The previous user will no longer have their doses recorded until they are assigned a dosimeter, and a new dose record start date begins.  

Here is a quick video showing how to assign dosimeters. Below it is a more detailed guide.

Unassigning a Dosimeter

There are three ways to unassign a dosimeter from a user:

1. From the Devices page.
2. From the Users page, you can unassign a specific dosimeter from the user profile.
3. From the Users page, you can change a user's status to inactive.   

Using the Devices page

1. Click on the Devices tab on the navigation menu on the left side of the screen.
2. In the central window, click on the specific device you wish to unassign.  An expanded window will open on the right side of the screen.
3. In the upper right of the expanded window, click the three dots:
4. Click 'Edit'.
5. Click the unassign button. 
   
6. Confirm by clicking unassign in the confirmation box. The dosimeter now has a status of 'Pending unassignment'. 
7. Perform the final read with the mobile app.  For more information regarding synchronization with the mobile app, please see the quick start guide located here.
   

Using the User's Profile

1. Click in the User's tab on the Navigation Menu on the left side of the screen.
2. In the central window, click on the user you wish to edit. An expanded window will open on the right side of the screen.
3. Inside the expanded user profile window, click Edit.
4. Click on the Dosimetry tab text in the upper portion of the window.
5. Scroll down to find the dosimeter you wish to unassign and click unassign.
6. Click save.                                                    
7. Confirm you wish to save your changes by clicking save again in the pop-up window.  The dosimeter now has a status of 'pending unassignment'.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
8. Perform the final read with the mobile app. For more information regarding synchronization with the mobile app, please see the Quick Start Guide located here.
   

Deactivating a User

Setting a user's status to 'inactive' will set all assigned dosimeters to 'pending unassignment.' Note that this will also disable the user's NetDose access.   Please click here for more information regarding the change of user status.