This article will help you get access and login to the NetDose Web UI.
Gaining Initial Access
If you are your organization's account manager or administrator, you will receive an email like the one below, as part of your welcome package and initial account setup, indicating your username and a link to set your password. If you do not receive an email, please check your spam folders to see if it arrived there. If you still have not received the email, please contact digitalsupport@radetco.com.
If you are not your organization's account manager or administrator and would like access to NetDose, please contact your account administrator. Your administrator has rights to add you as a user, grant NetDose access, and generate the initial login email describe below. For more information, please click here.
This email will come from netdose_notifications@radetco.com, and the provided link will expire in 72 hours.
Clicking the email's link opens the 'Set your password’ page in your default browser.
Your password must adhere to the policy below, which can be seen by clicking on the password entry line:
- Must contain 8-50 characters.
- At least one uppercase letter (A-Z)
- At least one lowercase letter (a-z)
- At least one number (0-9)
- At least one special character: [(@%. + \ '/ #$-/\_!?:)]
To ensure the security of your account, passwords cannot be reused for eight consecutive password changes.
NOTE: You should not share your username and password. If other personnel require access to NetDose, they can be given usernames and passwords to access the software. Click here for instructions how.
Fill in your password and confirm its entry in the 'Reenter' password field.
For convenience, clicking the 'eye' icon will reveal the obscured password, clicking it again will re-obscure the password.
If both passwords match, the 'Save' button becomes available and may be clicked to set your password.
After saving your password, you are redirected to the 'Sign in' page.
Logging In
If you are not already there, you can reach the login page here: NetDose Web UI Login Page
Enter your Username as provided in your 'Access provided' email.
Enter your Password you set on the previous 'Set your password' page.
If this is your first login and you haven't set a password before, click the link in the 'Access provided' email to set your password before continuing.
Click 'Sign in' to proceed.
🎉 Congratulations, you've now signed into the NetDose Web UI! 😎
Other helpful Knowledge Base articles:
How do I navigate the NetDose Web UI software?