I did not receive a return label OR I need a extra return label 

EasyReturn labels are included only with shipments for the start of your regular wear period. If you received a regular wear period shipment but have no way to return your previous wear period’s badges, please contact Customer Care.

Shipments containing extra or replacement badges do not include a return label because the current wear period has not ended and the badges are not yet due for return.

If you need an additional return label for any reason, please contact Customer Care at 512-831-7000, ext. 2, for help getting a label issued.