To ensure the account is updated accurately, new owners should adhere to the following instructions. Simply making changes in MyRadCare may result in complications down the line.
To complete a change of ownership on an existing account, please send the following information to customercare@radetco.com.
- Account Number:
- Account Name:
- Shipping/Invoice/Report Address:
- Contact regarding shipments/invoices/reports:
- Admin email for MyRadCare registration (this is your customer portal where you can make changes to your account and also review reports):
- Billing email/Fax # to send PDF attachment of invoices (if needed):
- Affiliation/Member # (if any):
- Autopay (if any, you can also update in your customer portal, MyRadCare, from the Account tab):
- Enroll in EasyReturns (Prepaid label for returning badges to us, includes tracking):
https://info.radetco.com/knowledge/returning-badges
- Active Wearers:
- Please also complete and return the following forms:
Once all account information and documents have been received, your account will be reviewed and updated properly.
Please also note that any credits/debits on the account will remain as is, and any credit/debit inquiries between ownerships will need to be handled independently outside of RDC.